Your Questions, Answered.

Commonly asked questions

•Will I still have to pay bills?

Answer: It depends on how many solar panels are installed relative to your energy consumption. A larger system generates more power, which can significantly reduce or even eliminate your electricity bills. If the power your system generates matches your energy usage, your bill could be zero or close to it. However, factors like your energy habits, the size of your system, and local utility policies play a role in determining your savings. With a well-designed system, you can drastically lower your energy costs while enjoying a more sustainable lifestyle.

•What do I do if my system has issues or isn’t reducing bills as much as expected?

Answer: If your system isn’t performing as expected, the first step is to assess your energy usage—it plays a key role in overall savings. However, if you suspect an issue with the system itself, our team of experts is here to help. We provide thorough maintenance and troubleshooting services to ensure your system operates smoothly and efficiently. From fine-tuning settings to addressing potential technical concerns, we’re committed to keeping your system optimized and your savings maximized.

•I don’t understand a lot of technical terms, how will I operate the system on my own?

Answer: No worries at all! Our systems are designed to be user-friendly and hassle-free. The inverter and panels are integrated y, so during an outage, the system switches automatically without you needing to intervene. We handle all the technicalities during installation and setup, leaving you with a straightforward, worry-free experience. With us managing the complexities, you can focus on enjoying uninterrupted power without lifting a finger!

•There’s Something Wrong with My System—What Should I Do?

No need to panic! Our support team is just a call or email away and aims to respond within 24 hours. We’re dedicated to keeping our clients satisfied, and if an issue arises, we’ll work tirelessly to resolve it. From troubleshooting to adjustments, we’ll ensure your system is back on track and performing at its best—because your peace of mind is our priority.

•How do I know I am getting quality?

Answer: At Indus Clean Energy, we source our solar equipment exclusively from trusted, top-tier suppliers. This ensures you receive the highest quality components that deliver long-term returns on your investment and maximize your overall payoff.

•Where do you provide services?

Answer: While our primary operations are based in Karachi, we also undertake projects throughout Sindh and other provinces. Any additional costs are adjusted based on location and project scale, ensuring you receive a tailored solution no matter where you are.

•Is renewable energy worth it?

Answer: Absolutely. With an increasingly unreliable power grid and rising electricity costs, solar power offers a stable, year-round energy source. By harnessing the sun, you minimize downtime and can focus on what truly matters—without worrying about sudden outages or escalating bills.

•How long do solar panels generate power?

Answer: Solar panels typically operate at their strongest during daylight hours (around 7 AM to 5 PM). Any excess energy you don’t use is stored in batteries, ensuring you have a readily available power supply even after the sun goes down.